Frequently Asked Questions

This space is an organized list of frequently asked questions related to our products, and their answers. The sections below are divided into four categories: Sales and Ordering, Hardware , Software and Troubleshooting. Not sure where to look? Use the search function in the header.

Some of our answers contain links to third-party products like adapters and switches. None of these links are affiliate links; they are simply products we have tested and verified work with our devices. 

If you have specific questions related to your system, feel free to reach out to our support staff: see Contact Us.